how do i start a conversation about online safety?

Talking to your child regularly about their online life is one of the best ways to keep them safe. If these conversations feel as natural as chatting about their day, they’ll be more likely to open up—especially if something worries them. But let's face it—keeping up with new tech, apps, and potential risks can feel overwhelming. The key? Keep it age-appropriate. Tailor your conversations to their level so they feel comfortable and confident coming to you.

As your child spends more time online, their habits will likely differ from yours. It’s easy to dismiss the apps, games, or trends they enjoy, but instead, try showing interest. Ask them about their favourite games or apps and learn what makes them fun. By getting curious about how they interact with others in those spaces, you not only stay connected with their digital world but also create a space where they feel comfortable sharing more with you.

Sometimes, a child might feel uneasy about something online but not know how to describe it. It could leave them confused, embarrassed, or even guilty. That’s why it’s important to create a safe, open environment where they feel comfortable speaking up.

​If they mention encountering inappropriate content, stay calm and ask open questions to understand what they saw and how it made them feel. Validate their emotions and avoid blaming or criticising them, as this can shut down the conversation.