Justalk

JusTalk

 MINIMUM AGE: 13+ with separate version for under 13s with parent consent
 
WHAT IS IT?
JusTalk is a free video chat and messaging app that allows users to make voice and video calls, send text messages, share images, and play games while chatting. It’s available on iOS and Android. There’s also JusTalk Kids, designed for younger users, which allows parents to approve contacts and monitor use.

WHAT WE SAY:
Treat with caution.

What to do with it:

JusTalk can be used to keep in touch with friends and family through video calls, voice chats, and instant messaging. You can use it for fun, interactive conversations by drawing on the screen, playing simple games, or sharing photos and stickers during chats. It’s a social and creative way to communicate, especially for children who enjoy visual interaction.
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Users can create a JusTalk ID to connect with others by searching for usernames or scanning QR codes. For children, the JusTalk Kids version should always be used. Parents can approve contacts and monitor who their child talks to, ensuring communication stays within trusted circles.

The app can also be used to share “Moments,” which are short updates like photos or text posts for friends to see. It’s best to keep these private and only visible to approved contacts. Overall, JusTalk is a communication tool meant for safe, positive connections when used responsibly and with appropriate supervision.

Safety and Privacy Considerations & Tips:

While JusTalk offers fun ways to communicate, it’s important to be aware of potential risks. In the past, the app experienced a data breach that exposed user information, so users should always be cautious about what they share. Although JusTalk claims to use end-to-end encryption, this cannot be fully verified, and personal data could still be at risk.

Users should only add people they know and trust. Avoid sharing your JusTalk ID, QR code, or profile link publicly, as this can allow strangers to contact you. For children, always use the JusTalk Kids version, where parents can approve contacts and monitor activity.

To protect privacy, check and limit the app’s permissions - only allow access to the camera, microphone, or location when necessary. Turn off location sharing and regularly review the app’s privacy settings. Talk to children about keeping personal information private and encourage them to tell an adult if someone makes them feel uncomfortable online. Finally, keep the app updated to ensure you have the latest security protections.

Best Practices / Safety Tips:

To use JusTalk (especially in a children / youth context) more safely, here are recommended precautions:

1. Approve only known contacts
   Do not accept friend requests from unknown people. Only allow people you or your child truly know.
2. Keep the ID / QR / profile link private
   Avoid sharing your JusTalk ID publicly (on social media, forums, etc.).
3. Use parental oversight for younger users
   For children, set up apps together, monitor who they add, and require approval for communication.
4. Limit permissions
   Only grant the minimum needed permissions (camera, mic, location) and regularly review app permissions in your device settings.
5. Use screen time / usage limits
   Set limits (manually or via parental control apps) to avoid overuse and ensure breaks.
6. Disable / limit location sharing
   If the “live location” feature is optional, disable or limit it to trusted users only.
7. Be cautious with recording / saving calls / “Memories”
   Be selective what you record and who can access those recordings.
8. Teach awareness
   Educate users (especially children) about not sharing personal info (address, school, etc.), and to report/block behaviour they feel uncomfortable with.
9. Update app regularly
   Use the latest version to benefit from security patches.
10. Use alternatives for highly sensitive communications
    If you need very strong, audited security, consider more privacy-focused apps (e.g. Signal) for particularly sensitive chats.

FURTHER SUPPORT:
For parents/ carers If you're worried about your child or need support call NSPCC helpline on 0808 800 5000. 

If you discover criminal content when online then report it directly to the police or the Internet Watch Foundation. 

If you're worried about online grooming or sexual behaviour online then report directly to the police or contact CEOP. 

For Children & young people if they're worried or want to talk, encourage them to contact Childline Online or call 0800 1111. 

Check out our Resource Centre for further information and useful online safety tips.

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